YOURKOWSKI STUDIO


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How to Order

 

To order any of our products directly from the studio all you have to do is list what you would like in an email addressed to Tina.  We will get back to you within 48 hours with final pricing and delivery schedule.  You can also phone or fax in your order at (541)929-7240.

 

Please read our standard terms and policies listed below prior to ordering.  

 

Terms and Policies

 

Check Payment Policy
We will accept a cashiers check or money order on all COD orders. Personal and business checks will be accepted for prepay orders, but allow 10 business days for clearing.  

Shipping Policy
All retail orders totaling less than $50 will be shipped via ground transportation within the 48 contiguous states for a total shipping, handling, and insurance charge of $7. Shipping and handling charges will be waived on all retail orders totaling $50 or more.  Shipment to locations other than the 48 contiguous states or in a manner other than ground transportation will result in extra shipping charges.  In some circumstances, international shipping may be available. Please email for details.

 

Most orders will ship within 3 business days.  All customers will receive a firm shipping date within 48 hours.

Retail Return Policies

We will gladly accept product returns up to 30 days from the shipping date as long as the product is in as new condition.  Original shipping charges (if applicable) are not refunded on returned items. Customers are responsible for all shipping charges on returned items.

We strongly recommend that you fully insure your return shipment in case it is lost or damaged and that you use a carrier that can provide you with proof of delivery for your protection.

 

If Merchandise Arrives Damaged

It is best to refuse obviously damaged packages back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for us to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify us immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify us of damaged goods within the first 5 days of arrival, our regular return policy will override any claim of damage.

 

Wholesale Orders

Wholesale orders may be accepted on a net 30 basis following verification of credit history.  Please call or email for details.  Due to the excellent and proven marketability of our products we have a very liberal, risk free return policy for our wholesale accounts.

 

We reserve the right to change any of the above policies at any time without notice.

 

 

 

 

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Site Updated 2/1/12